From discovery to monitoring
A clear, testable path — you approve before anything faces your customers.
Discovery
We learn your business, tools, inquiry flow, and where manual work happens today.
Workflow map
We document how inquiries become appointments, and where handoffs and approvals sit.
Build / configuration
We build the website, configure the assistant, and connect permitted providers.
Client testing
You approve test cases before any live customer-facing actions run.
Launch
We go live on agreed scope, with confirmations and notifications where providers are connected.
Monitoring
We watch usage, health, and follow-up, and notify you before limits are reached.
Test cases & approval
Before launch, we define test cases for inquiry capture, qualification, booking, escalation, and notifications. You approve each before any live customer-facing action. If a provider isn't connected, the related feature stays in a clearly labeled pending state.
30-day post-launch evaluation
After launch, we review coverage, accuracy, and usage over 30 days. This is an evaluation — not a money-back or revenue guarantee. We adjust approved answers and workflows based on what we observe.